Arrival, Registration & Breakfast Networking
Introduction from The Network Group & Chairperson
A brief introduction to the event software, SNS — this software, unique to the industry, empowers our attendees to make the most effective use of their time at the event by maximising networking opportunities. The software designs a personalised agenda & enables attendees to arrange one-to-one meetings with each other. This will be followed by a welcome from the chairperson.
Embedding IT Governance Strategies to Support Business Objectives
- Key tips on utilising KPIs to monitor IT performance against business objectives
- Tailoring risk management policies to mitigate IT security threats
- Creating accountability frameworks to ensure responsibility in IT decision-making processes
Eoin Grace, IT Operations Director, Markerstudy
Implementing Data-Informed Approaches to Creating IT Strategies
- Integrating data silos to provide evidence for decision-making processes
- Collaborating between IT and data teams to interpret data findings and their impact on IT strategies
- Incorporating dashboards to widen access for IT teams to data sources
Richard Adams, Group Head of Architecture, DfT Operator
Driving Responsible Digital Growth
- Responding to the convergence of digital accessibility, sustainable software engineering, responsible AI, inclusive research, and supply-chain responsibility.
- Tools & resources for building digital products that minimize environmental impact and maximise inclusion
- Ideas on how to make responsible design measurable, repeatable, and governed
Stephanie Wand, Head of Technology Strategy, Bupa
Coffee Break & Networking
Workshop 1
Redefining the CIO: From Tech Operator to Strategic Value Creator
Workshop 3
Delivering Cloud ROI
11:00 – 13:05
One-to-One Meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
Networking Lunch
Developing Capacity for Change in Enterprise Processes & IT to Embrace the New World of AI
- Mapping & monitoring company processes to identify areas for automation or to more fundamental re-design
- Shift cultures and build capacity to challenge decades long norms on working processes
- Examples of success and failure in redesigning business workflows to implement full potential of AI and other digital tools for step-change operational efficiency
Benjamin Hughes, Chief Product & Technology Officer, IQVIA
Incorporating AI with Chinese Characteristics to Build Resilience in Company Cultures
- Evaluating the differences between Chinese and western uses of AI to drive innovation
- Guidance for engaging with staff to incorporate AI with Chinese characteristics into working processes
- Key tips on securing buy-in from senior leaders to embed AI with Chinese characteristics into company cultures
Jialin Wu, Head of Digital Strategy, Virgin Media O2
Managing IT Supply Chains to Contribute Towards Organisational Goals
- Collaborating with software suppliers to select software tailored towards company needs
- Evaluating the capabilities of vendor companies to maximise efficiency in supply chains
- Maintaining consistency in supply chains in response to global trade instability
Phil Payne, Director of IT Customer Experience, Bidvest Noonan
Developing Automated Processes to Increase Efficiency in IT Systems
- Evaluating working processes to identify areas more liable to human error that can benefit from automation
- Staff training plans to support transitions to automated systems as part of working processes
- Key tips on creating processes for automation tools to follow and improve staff workloads
Keith Edwards, Head of IT, Change & Mortgage Servicing, Leek Building Society
Coffee Break & Networking
Workshop 4
Transitioning to AI Systems
Workshop 5
Utilising Available IT Resources
15:25 – 17:05
One-to-One Meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
Panel Discussion: Implementing AI Systems to Reinforce IT Structures
- Engaging with staff to highlight how digital tools can reduce workloads and increase uptake of AI systems
- Best practice in utilising predictive analytics to monitor trends in changing customer behaviours
- Incorporating AI tools to deliver bias-reduced data and inform decision-making processes
Alan Gillies, IT Director, Corndel
Krenar Muhidini, Director of Engineering, EML Payments
Clare Pryor, CISO, Quadient
Simon Bell, Technical Director, Platform Services, Mott MacDonald
Morning registration & breakfast
Roundtable discussions
Join group discussions with your peers on some of the most challenging & significant finance topics – please confirm attendance prior to the session. Each host will facilitate the discussion & give a short presentation of key findings in the wrap up session.
Joanne Thurlow, Head of IT & Data, Bristol Waste Company
Roundtable Wrap-up
Each host will provide a short overview of the key findings from their discussion to the room. This is an opportunity for everyone to gain an perspective from each roundtable discussion.
Coffee break & networking
Workshop 6
Generative AI
Workshop 7
BI/Data & Analytics
Workshop 8
Hybrid Cloud
11:00-13:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
Networking Lunch
Enabling Business Value through Architectural Led Approaches and Governance
- Positioning architecture and governance as mechanisms to enable faster, value-driven decision-making, not just control and oversight
- Aligning technology investment with business priorities through clear, outcome-led architectural approaches
- Embedding governance into delivery so teams can move with pace and confidence while maintaining consistency and risk awareness
Helen Gassis, Head of Architecture, Benefact Group
Incorporating Cloud Software to Expand IT Capabilities
- Scaling up cloud operations to meet growing company demands for IT storage
- Embedding security measures to further protect cloud storage systems
- Creating cloud back-up procedures to recover lost or stolen digital assets
Ben Dale, Head of IT, Diversity Travel
Pragmatism in the Age of Hype: Leading Your Organisation Through Technology Fads
- Using frameworks to assign IT responsibilities to staff based on their strengths and abilities
- Regular updates with teams during periods of significant change within IT departments
- Creating opportunities for staff to input into IT strategy development to claim ownership of team results
Ian Price, IT Director, MHR
Designing IT Architecture that Enables the Business
- Designing IT architecture polices to improve dataflow as part of company processes
- Incorporating IT architecture into governance frameworks to manage IT environments
- Key tips on integrating software applications to increase efficiency in IT strategies
Paul Hart, Head of IT & Procurement, Liberis
Panel Discussion: Widening Information Security Policies to Further Protect Company Assets
- Guidance on allocating resources within IT budgets to build up cyber security measures
- Utilising encryption software to tackle security vulnerabilities in digital assets
- Training schemes to support staff to recognise and appropriately report information security threats
Fene Osakwe, Council Member, Forbes Technology Council
Maria Waite, Head of Cyber Security & Technical Services, NSPCC
Andy Birch, CISO, Loftware

